Dutch Bros Terms And Conditions

Dutch Bros Terms and Conditions

At Dutch Bros, we are committed to providing transparency, trust, and integrity in every interaction. These Terms and Conditions (“Terms”) outline the legal agreements between Dutch Bros Coffee (“we,” “our,” or “us”) and users (“you” or “your”) who visit, access, or use our websites, mobile applications, and related digital services. By accessing our services, you agree to comply with these Terms fully. Please read them carefully before using any of our platforms.

 

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1. Acceptance of Terms

By using any Dutch Bros website, app, or service, you acknowledge that you have read, understood, and accepted these Terms and Conditions. If you disagree with any part of these Terms, you must immediately stop using our services. Continued access constitutes full acceptance of the agreement.

We may update, modify, or replace any portion of these Terms at our discretion. Any changes will take effect once posted on our official website. You are encouraged to review these Terms periodically to stay informed about updates.

2. Eligibility for Use

Our platforms are designed for individuals who are at least 13 years old. If you are under 18, you must use our services under the supervision of a parent or legal guardian who agrees to these Terms. By using our services, you confirm that all information provided is accurate and that you have the legal capacity to enter this agreement.

3. Account Registration and Responsibilities

To access specific features, you may be required to create an account with Dutch Bros. You agree to:

  • Provide accurate and complete information during registration.

  • Maintain the confidentiality of your login credentials.

  • Accept full responsibility for all activities conducted under your account.

We reserve the right to suspend or terminate any account found to be providing false information, violating these Terms, or engaging in fraudulent activity.

4. Ownership and Intellectual Property Rights

All content provided on Dutch Bros platforms, including logos, graphics, text, audio, video, design elements, trademarks, and software, are the exclusive property of Dutch Bros or its licensors. These materials are protected under U.S. and international intellectual property laws.

You may not copy, reproduce, distribute, modify, display, or create derivative works from any Dutch Bros content without prior written permission. Unauthorized use may result in legal action.

5. Permitted and Prohibited Uses

You may use our website and mobile app solely for lawful purposes and in compliance with these Terms. You agree not to:

  • Engage in any unlawful, fraudulent, or harmful activities.

  • Interfere with the proper functioning of the website or app.

  • Upload malicious code, viruses, or spam content.

  • Attempt to gain unauthorized access to any Dutch Bros systems or data.

  • Misuse our trademarks, brand, or copyrighted content.

Violation of these terms may result in immediate suspension of access or legal proceedings.

6. Mobile Application and Digital Services

When using the Dutch Bros App, you agree to abide by all applicable app store policies (Google Play and Apple App Store). The app provides access to features such as rewards programs, store locators, and promotions.

We do not guarantee uninterrupted access to the app or that it will always be error-free. You acknowledge that mobile data rates may apply and that you are solely responsible for these costs.

7. Rewards and Promotions

Participation in Dutch Bros Rewards Programs or promotional offers is subject to additional terms and eligibility criteria. We reserve the right to modify or cancel any offer, reward points, or discounts at any time without notice.

Points, coupons, and digital credits have no cash value and cannot be redeemed for cash. Misuse of rewards or fraudulent activity may lead to forfeiture of benefits and permanent suspension from the rewards system.

8. Orders, Payments, and Pricing

When you make a purchase through the Dutch Bros app or store, you agree to provide accurate payment information. All prices are displayed in U.S. dollars and are subject to applicable taxes. Dutch Bros reserves the right to modify product pricing and availability at any time.

We accept major payment methods, including credit cards, debit cards, and approved digital wallets. All transactions are processed securely, but Dutch Bros is not liable for issues arising from third-party payment processors.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services. These external sites are not operated or controlled by Dutch Bros. We are not responsible for their content, privacy policies, or practices. Accessing third-party links is at your own risk, and we recommend reviewing their terms independently.

10. Privacy Policy

Your privacy is important to us. All personal information collected through our website, app, or in-store interactions is handled according to our official Dutch Bros Privacy Policy. This policy explains how we collect, use, and protect your information. By using our services, you consent to the processing of data as described in the Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law, Dutch Bros and its affiliates shall not be held liable for any indirect, incidental, consequential, or punitive damages resulting from:

  • The use or inability to use our website or app.

  • Errors, delays, or interruptions in service.

  • Unauthorized access or alteration of data.

  • Loss of data, profits, or goodwill.

Your sole remedy for dissatisfaction with our services is to discontinue using them.

12. Disclaimer of Warranties

All Dutch Bros services, including the website and mobile app, are provided “as is” and “as available” without warranties of any kind. We make no guarantees regarding the accuracy, completeness, or reliability of information presented. Dutch Bros does not warrant that our platforms will operate without interruption or errors.

13. Indemnification

You agree to indemnify, defend, and hold harmless Dutch Bros, its affiliates, employees, and partners from any claims, losses, liabilities, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.

14. Termination of Access

Dutch Bros reserves the right to suspend or terminate your access to the website or app, at any time and without prior notice, if you violate these Terms or engage in unlawful conduct. Upon termination, your rights to access or use our services will immediately cease.

15. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Oregon, United States, without regard to conflict of law principles. Any disputes arising under or related to these Terms shall be resolved exclusively in the competent courts located in Oregon.

You agree to submit to the jurisdiction of these courts and waive any right to object to such proceedings based on venue or convenience.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining sections shall continue in full effect. Dutch Bros’ failure to enforce any right or provision shall not constitute a waiver of that right.

17. Contact Information

For any questions regarding these Terms and Conditions, please contact us through our official website or by mail at:

Dutch Bros Coffee Headquarters
110 SW 4th Street, Grants Pass, OR 97526
Email: support@dutchbros.com

 

By using Dutch Bros services, you confirm your agreement to these Terms and Conditions. Please review them regularly to remain informed of updates and obligations.