Contact Us

Why You Might Need to Contact Dutch Bros
Common Customer Inquiries
You might want to get in touch with Dutch Bros to:
Resolve an issue with a recent order
Ask about allergens or ingredients
Inquire about merchandise or gift cards
Franchise Questions
Aspiring entrepreneurs often reach out to understand how they can open a Dutch Bros franchise, and what qualifications are required.
Product Feedback and Suggestions
Got an idea for a new flavor or feedback on your experience? Dutch Bros encourages customers to share their thoughts.
Main Ways to Contact Dutch Bros
Official Website Contact Form
The most direct route is through their Contact Form. Here, you can:
Choose your category (e.g. feedback, lost item, app issue)
Enter details
Upload relevant images
Expect a reply within 2-5 business days.
Dutch Bros Headquarters Phone Number
While there’s no general customer service line, you can reach Dutch Bros HQ:
Phone: (541) 955-4700
Best used for press or business-related inquiries
Dutch Bros Email Support
If you prefer writing, you can email them directly at:
Email: info@dutchbros.com
Useful for detailed requests or business contacts
Social Media: A Fast Way to Get Noticed
Facebook and Instagram DMs
Dutch Bros is very active on Facebook and Instagram. Message them for:
Quick answers
Promo questions
Tagging them in your story often gets noticed!
Twitter for Fast Responses
Twitter is often faster than email. Tweet @DutchBros or DM for:
Real-time engagement
Questions about store hours or locations
TikTok for Brand Engagement
While not a support tool, TikTok helps:
Show off your Dutch Bros drinks
Tag them and possibly get featured
How to Contact Dutch Bros About Franchise Opportunities
Franchise Requirements
Dutch Bros has a unique internal franchise model, usually offered to long-time employees. Outside applications are very limited.
Starting the Application Process
To express interest:
Use the website contact form with the subject: “Franchise Inquiry”
Conclusion
Reaching out to Dutch Bros is simple and effective, whether you’re handling an order problem, sending feedback, or exploring partnerships. Their customer-first approach, paired with fast and friendly support, shows why they continue to win hearts across the country. So next time you need help, don’t hesitate—Dutch Bros has your back.